Privacy Policy

Introduction

gb88 ("we", "our", or "us") operates the website https://gb88.buzz and is committed to protecting the privacy and personal information of all users who access our platform. This Privacy Policy sets out in clear, transparent terms how we collect, process, store, and share your data when you use our services, including cricket betting, live casino, slots, crash games, and fish shooting games.

By registering an account, depositing funds, or continuing to use the gb88 platform, you acknowledge that you have read, understood, and agreed to the terms described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue your use of the platform immediately.

We serve players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. Our platform is available to adults aged 21 and above. We do not knowingly collect data from individuals under 21 years of age.

Information We Collect

To provide you with a safe, personalised, and fully functional gaming experience on gb88, we collect the following categories of information:

• Registration details: full name, date of birth, email address, phone number, and residential address (required for age verification and account security).
• Identity verification documents: copies of national ID (NID), passport, or other government-issued identification as required for KYC compliance.
• Financial information: transaction history, deposit and withdrawal amounts, payment method details (bKash, Nagad, Rocket, Upay wallet numbers) — we do not store full card numbers.
• Technical and device data: IP address, browser type and version, device model, operating system, session duration, pages visited, and clickstream data collected automatically during your visits.
• Communications data: records of support chat conversations, emails sent to our support team, and feedback or complaint submissions — retained to improve service quality and resolve disputes.

We collect only what is necessary to operate our platform lawfully and effectively. We do not collect sensitive categories of data such as racial or ethnic origin, political opinions, or religious beliefs.

How We Use Your Information

The personal data we collect is used strictly for the following legitimate purposes:

• Account creation and management: setting up your gb88 account, verifying your identity, and maintaining your player profile securely.
• Transaction processing: facilitating deposits and withdrawals through bKash, Nagad, Rocket, and Upay, and maintaining accurate financial records for each account.
• Personalisation and experience improvement: tailoring game recommendations, promotional offers, and platform features based on your activity and preferences.
• Security and fraud prevention: monitoring account activity for suspicious behaviour, preventing unauthorised access, and protecting users from fraud or identity theft.
• Customer support: responding to your queries, resolving disputes, and improving the quality of our support services based on your feedback.
• Regulatory compliance: meeting legal and operational obligations, including anti-money laundering (AML) checks, responsible gaming requirements, and record-keeping obligations.

Data Sharing & Disclosure

gb88 does not sell, rent, or trade your personal information. We may share your data in the following limited circumstances only:

• Service providers and technology partners: third-party companies who assist in operating the gb88 platform — such as payment processors (bKash, Nagad, Rocket), fraud detection services, cloud hosting providers, and analytics tools — are bound by strict contractual data-protection obligations and may only access the minimum data required for their specific function.
• Legal obligations: where required by law, court order, or a legitimate request from a recognised law enforcement or regulatory authority, we may disclose the minimum necessary data. We will notify you of such disclosures where legally permitted.
• Business transfers: in the event of a merger, acquisition, or asset sale, your data may be transferred as part of the business transaction. We will provide advance notice and ensure the receiving party adheres to equivalent privacy standards.

In all cases, we apply the principle of data minimisation — sharing only what is strictly necessary and ensuring all third parties are contractually obligated to handle your information with the same care as gb88.

Payment Data & Financial Information

All financial transactions on the gb88 platform are processed through trusted, encrypted payment channels. We support instant deposits and withdrawals via bKash, Nagad, Rocket, and Upay — the most widely used mobile financial services (MFS) in Bangladesh. We do not store full debit or credit card numbers. Payment processing partners are held to the highest data security standards.

Transaction records are retained for a minimum of five years to comply with anti-money laundering (AML) obligations and responsible gaming requirements. These records are used solely for audit, compliance, and dispute resolution purposes and are not accessible to marketing or commercial departments.

Cookies & Tracking Technologies

gb88 uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your on-site experience, remember your preferences, and measure platform performance. Cookies are small text files placed on your device. The types we use include: essential cookies (required for basic site functions such as login state and session management), preference cookies (to remember your language and display settings), and analytics cookies (to understand aggregate usage patterns and improve our services).

You can control or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the gb88 platform. We do not use third-party advertising cookies or sell cookie data to external parties. You may also clear your cookies at any time through your device's browser privacy settings.

Data Retention

We retain your personal data for as long as your account remains active or as necessary to fulfil the purposes outlined in this Privacy Policy, including satisfying applicable legal, financial, and regulatory obligations. When your account is closed or deactivated, we will retain certain information — such as transaction history and identity verification records — for a minimum of five years as required under applicable AML and responsible gaming obligations.

Data that is no longer necessary for any legitimate purpose will be securely deleted or anonymised in accordance with our internal data lifecycle management procedures. Anonymised or aggregated statistical data that cannot identify you as an individual may be retained indefinitely for research, analytics, or platform improvement purposes.

Your Rights Over Your Data

As a user of the gb88 platform, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team using the contact details at the bottom of this page:

• Right of access: you may request a copy of all personal data we hold about you, together with an explanation of how it is used and with whom it is shared.
• Right to rectification: if any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
• Right to erasure: subject to our legal retention obligations, you may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected.
• Right to restrict processing: you may request that we limit how your data is used — for example, while a dispute regarding accuracy or lawfulness is being resolved.
• Right to data portability: where technically feasible and legally permissible, you may request a structured, machine-readable copy of your personal data to transfer to another service provider.

We aim to respond to all data rights requests within 30 days. Complex requests may require additional time; in such cases we will notify you of the expected timeline. We reserve the right to verify your identity before processing any data rights request to protect your account security.

Security Measures

gb88 employs a layered security architecture to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our technical and organisational measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage for data at rest, multi-factor authentication options for account access, role-based access controls restricting internal data access to authorised personnel only, regular security audits and vulnerability assessments, and real-time fraud monitoring systems.

While we take every reasonable precaution to protect your information, no system connected to the internet can be guaranteed to be completely secure. In the unlikely event of a data breach that poses a significant risk to your rights, we will notify affected users promptly and take all necessary remedial action without delay.

Protection of Minors

The gb88 platform is strictly for adults aged 21 and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. All new accounts are subject to age verification during the registration and KYC process. If we discover that personal data has been collected from a user under 21 without verifiable parental consent, we will immediately delete that data and close the associated account. If you are a parent or guardian and believe that a minor has registered on our platform, please contact our support team immediately at [email protected] so we can take swift action.

Changes to This Privacy Policy

gb88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, services, legal requirements, or applicable regulations. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of the gb88 platform after any changes to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your information. The most current version of this policy will always be available at https://gb88.buzz/privacy-policy.

Contact Us About This Policy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way gb88 handles your personal data, please do not hesitate to reach out to our dedicated support team. We are committed to responding promptly and resolving any privacy-related matter with full transparency.